FAQs for Learners

Frequently Asked Questions

English is spoken throughout Bangkok and many people use it in their daily lives. So when you come here you will need English to help you get around the city. Also when you meet friends from Brazil, Russia, Japan, Italy etc. in order to talk together you’ll all have to speak in English. Therefore you will discover that you will need to speak English every day in lots of different situations. When you are not studying, you can also go to Thailand’s beautiful beaches and jungles. This is a great way to improve your English while visiting a beautiful country; come and have a fantastic holiday in an amazing city while you learn and practise English.

The International House World Organisation has been around longer than most other schools. International House Bangkok is in a great location in one of the world’s most exciting cities, Bangkok. Our courses are taken by hundreds of students from Thailand and around the world, so there are lots of international students at the school, not just Thai. But most importantly we have qualified teachers who are professional, patient and fun. Come and enjoy an amazing time in Thailand with dedicated English teachers.

We can either give you a placement test and interview in person, or we can send you a link to an online placement test to find out what level you are. Don’t worry about the level test as we make it as friendly and informal as possible. Test yourself with our Online Placement Test for English!

We only use the target language in the classroom. All of our teachers are specially trained to teach you without using your native language.

If a booking is cancelled, we must be notified in writing at the earliest opportunity. All cancellations will be acknowledged in writing and the following terms apply:

Course Fees

The school aims to be fair with its cancellation policy. Depending on when the school is notified of cancellation refunds by International House are as below:

Cancel 29 days or more before the course begins = 100% of the course fees will be refunded but bank transfer fees, visa fees and registration and administration fees will not be refunded.

Cancel 14-28 days before the course begins = 75% of the course fees will be refunded but the 25% deposit, bank transfer fees, visa fees and registration and administration fees will not be refunded.

Cancel 13 days or fewer = 0% of fees will be refunded.

We strongly recommend that students take out insurance to cover fees and all costs in case of cancellation with less than 29 days’ notice or in the event of leaving a course early. Student insurance policies will generally cover fees if a student has to go home early for a medical or other serious reason.

*Please note any cancellation must be made in writing sent to reservations@ihbangkok.com. The receipt of date (Bangkok time) in the received email will be used to determine the amount of the refund.

Accommodation and Transfer Fees

Cancel 15 days or more before the course begins = 100% of the accommodation and airport transfer fees will be refunded less any bank transfer fees.

Cancel 14 days or fewer before the course begins = 0% of the accommodation and airport transfer fees will be refunded due to our partner hotels’ refund policies.


If you cancel your Study Holiday course at any time, 1 postponement is available. The postponed course start date must take place within a year of the original course start date. In this case your registration fee and course fees will not be lost, but transferred to a new date. Once you postpone a course, you may not cancel without losing your deposit and related fees as above in the cancellation section.

In the event of a student postponing a course and then cancelling the new course date, any refund will be calculated according to which date was closer to the course start date either the postponement date or cancellation date.

If a student postpones under 2 weeks before the original course start date, it may be that the accommodation and transfer fees will still be lost as our partner hotels’ refund policies affect this.

IH Bangkok must meet Quality Standards of the IH World Organisation which ensures that the quality of its teaching, resources and most importantly of all, its treatment of its students, is the best. International House Bangkok is known for the amount of students who succeed and tell others about us. The school is inspected every two years to ensure we deliver a high-quality standard of teaching.

Furthermore, we train over 500 teachers every year in the Cambridge CELTA and select only the best 1% to teach at our schools.

Want to know more?

Download our online brochure or contact us today.